Revenue cycle management

  • Plugger – Waahai plugs itself into individual services that a practice owner(s) needs from time to time. Being the initial stages of a business relationship, the business owner also gets sufficient time to get a hold of Waahai’s approach to those individually offered services.

  • Stimulator – Once the relationship grows in confidence, Waahai powers insightful radiance into the practice’s data and analytics influencing stimulated decisions and operational efficiencies across multiple departments of the medical practice.

  • Booster – Once the practice owner(s) decides to enroll in the list of medical families that Waahai serves with the comprehensive booster package, Waahai takes care of all the processes of the revenue cycle management and beyond, boosting both the bottom line and top line performance of the medical practice.

Licensing & Credentialing

Both licensing and credentialing are important for protecting the public and ensuring that healthcare providers are qualified to practice medicine. They also help to maintain the integrity of the healthcare system by helping to ensure that only qualified professionals are providing medical care.

For healthcare providers, maintaining a valid license and completing the credentialing process is important for being able to practice medicine and receive reimbursement for services provided. Many healthcare providers also maintain multiple licenses and credentials in order to practice in different states or settings.

That is why a team with credentialing/licensing expertise across all 50 states in the United States, is so crucial for any healthcare provider to get their applications processed quickly and accurately, ensuring uninterrupted cash flow.

Compliance Policy Review

A regular review of the compliance policy is essential to ensure that they are up to date, effective, and being followed by all staff members. This process can be time-consuming and complex, but is crucial to maintaining compliance and avoiding costly fines or penalties.

This includes conducting audits and risk assessments to identify areas where policies may be lacking or not being properly implemented. This information can then be used to make necessary updates or changes to policies.

For Medical practices that cannot afford a compliance officer, it is still valuable to make a one-time compliance health assessment to understand the organization’s compliance situation and make recommendations.

Hire a Fractional compliance officer through Waahai to know more.

Compliance Coding Audit

A medical compliance coding audit is a comprehensive review of medical coding practices to ensure that they meet industry standards and regulatory requirements. The purpose of the audit is to identify any potential coding errors or discrepancies and to ensure that the codes used are accurate, complete, and up-to-date. This process helps healthcare providers to avoid financial penalties, legal disputes, and loss of credibility in the industry.

The first and crucial step in conducting a medical compliance is determining the scope of the audit, identifying the resources required, and establishing the timeline for the audit.  Once this is finalized, the actual audit process begins with requesting and reviewing documentation, and presenting the audit findings/education back to the clinicians. In most situations, performing audits twice per year with samplings of 5 – 10 charts per provider would suffice to create a powerful coding audit process. 

Patient Engagement

Like any other service industry, improving the patient experience is an ever-evolving topic for a medical practice. The best place to start that would be to automate the patient registration tasks.

Providing the facility for patients to complete their pre-registraion online, check in using their mobile phones or self-service kiosks & making copayments using these options will drastically improve the patient experience and reduce staff burnout as well.

Providing patients with real-time wait times on their appointments & engaging chatbots/virtual assistants to answer their questions 24/7 can also help in better patient engagement and improve the overall quality of care.

Medical practice’s can check with their existing EHR systems to explore these opportunities or lookup for standalone mobile health apps in the market who are integrated with their respective EHR systems.

Product & Project Migration

Better monitoring controls help these long-term migration projects look simple.

MIPS Consulting

Impact of 2025 payment adjustments based on 2023 Quality scores:

75.01 to 100 points – Positive MIPS payment adjustment greater than 0% on a linear sliding scale.
75 points – 0% MIPS payment adjustment.
18.76 -74.99 points – Negative MIPS payment adjustment between -9% and 0% on a linear sliding scale.
0 – 18.75 points – Negative MIPS payment adjustment of -9%.

With the threshold score for neutral adjustment increasing every year, quarterly review of your MIPS performance categories is essential to ensure physicians get educated on the non-performing categories right away and get sufficient time to improve them before the end of the year.

Compliance training

Medical practice compliance training is a crucial aspect of running a healthcare facility or organization. It ensures that all staff members, from physicians and nurses to administrative staff, understand and adhere to the various laws, regulations, and standards that govern the medical industry.

This includes HIPAA, OSHA, Fraud and Abuse, ACA, FDA, state and federal laws, Medical Board regulations, hospital policies and procedures, and coding and billing regulations.

For Medical practices that cannot afford a compliance officer or form a compliance team, it is still necessary to delegate compliance responsibilities across senior staff members and organize role-specific compliance training and re-training for them to help them successfully execute their compliance roles.

Robust Analytics & Reports

Our Robust Analytics & reporting highlight only the numbers that need attention every time, empowering you to make informed decisions with less operational influence.

Networking, Infrastructure & security solutions

Comprehensive information security solutions including network management services.

NHSC/HRSA site review

For practices in New york, never miss out to verify your praactice site’s eligibility to apply for the healthcare provider shortage area under “National Health Service Corps” as well as “Health resources & services administration”.

While the opportunity to apply for a HRSA site is available for Medical practices all over the United states, and there are much more similar programs for every state, We at Waahai specialize in assisting completion of these applications for Medical practices in New York.

A Medical practice listed as NHSC/HRSA site immediately becomes eligible for HRSA grants and also loan repayment programs of doctors, nurse practitioners, physician assistants and registered nurses.

Customized automation

Starting from automated patient eligibility checks to claim status checks, we can perform customized automation and create bots to improve the workflow efficiency of your medical practice.

Virtual Scribes / Notes dictation

Engage virtual scribes and clinically empowered note dictation applications to reduce note completion delays.

Inventory management

Monitor your medical supplies and other inventories through automated inventory control management.

Grant review & writing

As a community based service provider, Waahai has networked with primary care medical practices, other specialties, pharmacies and other non-profit organizations to collaborate on most grant opportunities.

This services is offered through our network partners, which includes getting monthly notifications of the state and federal level grants that are being launched and grant writing assistance for the specific grants of interest. This includes registering the practice with grants.gov, SAM and other state specific grant applying websites.

 

Product recommendation

With technological advancements being invented and introduced every day, there is always a product that will resolve our problems. Bring the problems to us, and we will analyze the products and help you pick the best product solutions.

Specialties

At Waahai we have an expertise team cross-trained across multiple specialties. With an expertise experience of overall 2 decades in billing & coding and accounts receivable services, we have built our people, processes, and technological skills to deliver high-quality services. We bring expertise across the following specialties:

Primary Specialties

  • Behavioral Health
  • Cardiology
  • Chiropractic
  • Critical Care
  • Evaluation and Management -Family Practice
  • Gastroenterology
  • Gastro-Intestinal Surgery
  • General Surgery
  • GI Clinic/Gastro-Enterology
  • Inpatient Medicine
  • Internal Medicine
  • Interventional Radiology
  • Naturopathy
  • Occupational Therapy
  • Orthopedics
  • Pain Management
  • Pathology
  • Pediatrics
  • Physical Therapy
  • Preventive Care
  • Radiology
  • Rheumatology
  • Urgent Care
  • Urology

Other Specialties We serve

  • Acupuncture 
  • Allergy & Immunology
  • Anesthesia 
  • Cardiovascular Surgery       
  • Colon & Rectal Surgery       
  • Dermatology       
  • Diagnostic Services  
  • Durable Medical Equipment
  • Endocrinology      
  • Ear, Nose, and Throat   
  • Hematology       
  • Hematology and Oncology       
  • Infectious Diseases       
  • Nephrology   
  • Neurology       
  • OB-GYN      
  • Observation Care       
  • Oncology       
  • Ophthalmology       
  • Plastic Surgery       
  • Pulmonary & Sleep Medicine